Privacy Policy
OVERVIEW
This website is operated by Amara London. Throughout the site, the terms “we”, “us”, and “our” refer to Amara London. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).
Any new features added to the site are also subject to these Terms. We may update these Terms from time to time by posting an updated version on this page. Your continued use of the site constitutes acceptance of the updated Terms.
1. ELIGIBILITY & LAWFUL USE
You must be the age of majority in your place of residence to use this site or have consent from a parent or guardian. You agree not to use our site for any unlawful purpose or to violate any applicable laws.
2. ACCOUNT, ORDERS & ACCURACY
You agree to provide current, complete, and accurate purchase and account information for all transactions. We may limit or cancel orders if we suspect fraudulent activity or misuse. If we make a change to or cancel an order, we will notify you using the contact details provided at checkout.
3. PRODUCT INFORMATION & PRICING
We aim to ensure all product details, availability, and prices are accurate and up to date. If an error occurs, we may correct it and, where it affects an order, contact you to offer a refund or allow you to proceed with the updated information.
4. SHIPPING POLICY
We process all orders within 1–3 business days (Monday–Fridays).
Our order cut-off time is 5:00 p.m. (Monday–Friday).
Once your order has been processed, delivery typically takes 6–10 business days, depending on your location. Orders are fulfilled by our international logistics partners, and you’ll receive tracking details via email once your package has shipped.
Please note that shipping times are estimates and may vary due to customs, courier delays, or seasonal demand.
5. RETURNS & REFUNDS POLICY
We offer a 30-day return window from the date your order is delivered.
To initiate a return, customers must first contact us via email at info@shopamara-london.com before sending any items back.
Returned items must be unused, in original condition, and with all packaging intact. Once your return is received and inspected, you’ll be notified by email regarding the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a 10 Day Window of receiving them
6. INTELLECTUAL PROPERTY
All content on this site, including images, text, and design, is the property of Amara London or its licensors. You may not reproduce, distribute, or use this content without our prior written permission.
7. USER CONTENT & FEEDBACK
If you submit reviews, comments, or feedback, you grant us permission to use them for promotional or operational purposes, provided such use complies with applicable laws and our Privacy Policy.
8. THIRD-PARTY TOOLS & LINKS
We may offer access to third-party tools or links to external sites. These are provided “as available.” Your use of third-party tools or websites is at your own risk and subject to those parties’ terms.
9. PROHIBITED CONDUCT
You must not:
(a) violate any laws;
(b) infringe intellectual property rights;
(c) provide false or misleading information;
(d) upload malware;
(e) spam or scrape data; or
(f) interfere with the security or operation of the site.
10. WARRANTIES & LIABILITY
Except as required by law, our products and services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, Amara London shall not be liable for indirect or consequential losses arising from your use of our site or products.
11. TERMINATION
We may suspend or terminate your access if you breach these Terms or engage in unlawful or fraudulent activity. You may stop using our site at any time by discontinuing access.
12. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: info@shopamara-london.com
14. BUSINESS INFORMATION
Store Name: Amara London
Company Name: Huwyn Andrews
Address: 416/16 Wooryal Street, Carnegie, Victoria, 3163, Australia
Company Business Number (ABN): 23264337585